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 An Atlanta Nonprofit Supporting Brain Injury Support Services Despite the Pandemic

Covid-19 forced the closure of our on-site brain injury support services twice since March 13, 2020, for six weeks each time. For our program participants, pivoting to socially distanced or virtual services requires cognitive flexibility that is often crippled by TBI when the frontal area of the brain is damaged. Fortunately, our Brain Injury Specialist staff are fluent in pivoting – in this case, providing cognitive support regardless of the situation  - so we responded quickly to guide our members as they struggled to understand another new reality.

• Reopened the Clubhouse: Currently we are open 5 days/week, serving 3-7 members on-site, rotating members and staff to limit exposure, and following very strict cleaning, hygiene and air flow practices.  Since re-opening in June, 23 members have returned to onsite socially-distanced services.
• Continuing Telehealth: In addition to on-site services, we continue to provide virtual telehealth services through both Zoom Groups (more than 350 to date) and individual support calls (more than 950 to date). Many members live in group care homes or with elderly family members so are not taking the risk to attend in person. Others live alone and were languishing without face-to-face contact, so they attend in person for daily structure and support.
• Delivieries: Door-step visits from a familiar and friendly face provide needed supplies to maintain physical and mental health. From filling individual needs of groceries, masks, and entertainment (especially important for those without internet access) packages to homemade cookies and bouquets of flowers from Side by Side’s accessible gardens; 175 personal visits from staff have been a big hit with our members and families.